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Ford vs. Wal-Mart: A Tale of Two Companies
by David Batstone and David Chandler

The AFL-CIO has launched a major campaign to draw attention to the business practices of Wal-Mart. "The biggest corporation in America today has a business plan that lowers standards, first among its own employees and ultimately for all Americans," says John Sweeney, president of the AFL-CIO.

Is Sweeney's assessment fair and accurate? Wal-Mart, with over $250 billion in annual sales, is more often praised for its streamlined business model. Its inventory system and distribution network are beyond compare in the retail industry.

Wal-Mart's recipe for success, however, does depend as well on squeezing labor costs. The majority of its hourly workers earn less than $8.50 an hour, which means that a full-time sales clerk at Wal-Mart falls under the official U.S. poverty level for a family of four.

Nearly a century ago, Henry Ford planned for his employees to be his best customers. Challenging the conventional wisdom that the best way to maximize profits was to tailor your product to the wealthiest segment of society, Ford decided to market his black Model T as "America's Everyman car."

For Ford, mass production went hand-in-hand with mass consumption. He established a simple benchmark for worker compensation: His workers should be able to buy the product they were making. Ford promised a $5-a-day minimum wage for all his workers - twice the prevailing automobile industry average.

Doing so, Ford created a virtuous circle. Workers flocked to his factory to apply for positions. If they managed to secure a coveted job, then in time they too would be able to afford one of his cars. The company flourished on these twin pillars - a desirable product and a highly motivated employee base. By the time production of the Model T ceased in 1927, Ford had sold more than 15 million cars - half the world's output.

Compare Ford's virtuous cycle with Wal-Mart's dual strategy of ruthless cost-cutting and "Everyday low prices." On the surface, the goal is the same - produce goods that consumers want and can afford to buy. The result in implementation, however, is vastly different.

While Ford's business model helped lay the foundation for a rising middle class in America, the Wal-Mart model reinforces downward mobility. Wal-Mart today is the largest commercial employer of labor in the United States. In 2002, 82 percent of American households bought something at Wal-Mart. Americans must love to shop at Wal-Mart; on the other hand, maybe they have no choice. A sizeable percentage of Wal-Mart's sales come from low-income households.

The effort to minimize production costs is a legitimate business strategy; no argument there. But does Wal-Mart realize that the employees whose wages they squeeze are often the customers upon whom they rely to fuel their business?

While Ford created demand and wealth with a new and innovative product, Wal-Mart displaces existing demand - siphoning consumption from elsewhere by under-cutting prices. Wal-Mart sets the pricing agenda in whichever market it enters. Suppliers and competitors are squeezed - forced either to push jobs overseas themselves, or forced out of business altogether. For every Wal-Mart supercenter that opens in the next five years, two other supermarkets will close.

Now that it has reached the bargain basement on domestic production costs, Wal-Mart is increasingly turning to overseas operations to stock its shelves. Wal-Mart's domination of the U.S. retail economy has ramifications beyond its own profit margin.

Many economists present Wal-Mart as a net-positive for the U.S. economy. The popular interpretation of anti-trust law today holds that large companies are only a threat to the community if their dominance results in rising prices for consumers. Hence, Wal-Mart escapes regulation because the company's domination of the retail sector delivers lower prices, across the board. Little long-term thought is given to the wider implications of the methods the company uses to produce those lower prices.

The single-minded pursuit of economic growth can exact a heavy toll on a community. Our economic goal of creating wealth should coincide with our ideals of human and societal development. In today's business environment dominated by Wal-Mart, Henry Ford's ideas would be as revolutionary as they were when they were first applied.

David Batstone is author of Saving the Corporate Soul and Executive Editor of Sojourners magazine.

David Chandler is the Associate Director of the Center for Non-Profit Management at the University of Miami (FL).

Remember, this is

Date: 2004-12-18 09:17 am (UTC)
From: [identity profile] tomlemos.livejournal.com
Americans must love to shop at Wal-Mart; on the other hand, maybe they have no choice.

You always have a choice where you want to shop.

The problem is, most Americans don't think this way, or we're too lazy to shop elsewhere.

The guys over at 'South Park' said it best:

"If you don't like Wal-Mart, don't shop there."

Otherwise, you have no room to complain.

Re: Remember, this is

Date: 2004-12-18 10:12 am (UTC)
From: [identity profile] lysana.livejournal.com
No, you don't always have a choice. If you don't own a computer and you live in the sticks, you get to choose betwen the Wal-Mart ten minutes away, the Wal-Mart 30 minutes away, or the last mom-and-pop in the county 40 minutes away that's most likely going to close its doors because Wal-Mart is pricing them out of business. In the cities and suburbs, we still have choices. But even there, Wal-Mart's having its impact in some states.

Re: Remember, this is

Date: 2004-12-18 10:40 am (UTC)
From: [identity profile] religioushoax.livejournal.com
i agree. i don't make enough to shop at target or meijer for my everyday items. i have too many obligations to pay, i need to pay the least i can for items such as toilet paper, soaps, etc. and yes, i do nearly all my grocery shopping at Aldi's because i am P-O-O-R.

where i live, i am 5 minutes from one walmart and 15 from another. i am also 5 minutes from a super valu, 2 krogers, a private grocery store, and 15 minutes from a mall. problem is, i will pay 15-50% MORE at any of the other stores than i will at walmart for the same quality items. and i don't believe in buying brands either. so yeah, it's not always about being lazy. some of us are indeed POOR.

Re: Remember, this is

Date: 2004-12-18 01:09 pm (UTC)
From: [identity profile] tomlemos.livejournal.com
sorry, but you still have a choice.

I lived in a rural area where there was Wal-Mart and local options.
There are still choices.

Americans are always wiling to whine and moan about how they have to shop at Wal-mart because they're right there.

If you don't like them, don't shop there. It is that simple.

Re: Remember, this is

Date: 2004-12-19 08:32 am (UTC)
ext_20420: (Default)
From: [identity profile] kyburg.livejournal.com
Believe me, it's not about convenience when you make that kind of decision.

You can do it - and do it without spending more - but it's not easy.

Remember the grocery store strikes we had here last year?

Farmer's markets, and bulk trips to Stater Brothers and so forth. Flea Markets. IGA markets.

It can be done - and oh, don't forget to write and complain while you're doing it.

Re: Remember, this is

Date: 2004-12-19 02:41 pm (UTC)
From: [identity profile] tomlemos.livejournal.com
My point exactly.

So far, one of the chains up here has already settled before the strike is about to begin up here in Northern California.

Plus, there are 3 independent grocers near the house.

Date: 2004-12-18 04:01 pm (UTC)
From: [identity profile] snackpants.livejournal.com
*chuckle* Well in my industry, we sell to Walmart making a HUGE profit. :)

Date: 2004-12-19 08:35 am (UTC)
ext_20420: (Default)
From: [identity profile] kyburg.livejournal.com
Oh yes, profits. Gotta love 'em.

Ask Vlasic how much fun profits were when they woke up one morning to realize they couldn't stop selling to Wall-Mart and stay in business because they couldn't do without that part of their "proft-making" business.

And Wall-Mart was screwing them in the ass over a gallon jar of dills that cost more to make than they would sell for.

http://www.fastcompany.com/magazine/77/walmart.html

Yes, make a mint. Just be careful you don't end up on the trash heap when they're through with you.

Date: 2004-12-18 04:02 pm (UTC)
From: [identity profile] washuotaku.livejournal.com
Ford sounded like a visionary in this article, but the truth was that he couldn't hold a labor force at all unless he offered qurenteed pay; people kept bailing on the job because of the ridiculusily long hours and somewhat dangerous conditions. These were only coveted jobs becuase they paid real well compared to the times of the day.

As for Wal-Mart, the reality is that people do have a choice... they just choice Wal-Mart over the rest. Why? Because it is cheaper to shop there and people look at the bottom line to their own wallet than to the well-being for others, mom and pop shops, and even American jobs (nothing in that store hides the fact that most products are made either in Mexico or China). In the end, it is the consumer's ultimate choice to choose; and if they want to shop at Wal-Mart and still complain about them being evil, then they are hipacrits.

I shop at Wal-Mart, and I don't give a rats ass.

Date: 2004-12-19 08:39 am (UTC)
ext_20420: (political)
From: [identity profile] kyburg.livejournal.com
It's the "All-American" rah-rah you get, when everything there comes from somewhere else, that chaps my hide.

70% from China. The rest, elswhere. (Do they sell Weber BBQ kettles there still? Those are made in the USA, still.)

Yeah, we love America. Suuuuuuure.

Date: 2004-12-19 10:31 am (UTC)
From: [identity profile] washuotaku.livejournal.com
That whole ad campinge was true at the time. But then the founder of Wal-Mart died and his kids started running the company. Results... no more made in America stuff, but each of his kids are now more rich than he ever was.

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