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Date: 2007-09-05 04:38 pm (UTC)That seriously sounds like a local branch issue, though.
The ones near me? They thank me every time I talk to them - and even if it's merely a goof on my part, their part - whatever? They just fix it, don't charge me for it and send me on my way.
The Wells branches work entirely behind bulletproof glass (Redondo Beach? HUH?), and have as much warmth as an ice cube tray. I've had a VISA card with them for ages - yeesh - since I graduated college in 1984. They've made a mint off me.